Fluxer - Issues connecting to the platform. – Incident details

All systems operational

Issues connecting to the platform.

Resolved
Major outage
Started 19 days agoLasted 39 minutes

Affected

Fluxer API (api.fluxer.app)

Major outage from 12:06 PM to 12:42 PM, Degraded performance from 12:42 PM to 12:46 PM

Fluxer Gateway (gateway.fluxer.app)

Major outage from 12:06 PM to 12:42 PM, Degraded performance from 12:42 PM to 12:46 PM

Updates
  • Postmortem
    Postmortem

    This incident has been resolved. The traffic between two services (the API and database) was getting caught up in filters. We've taken this time to quickly move the database to be closer to the rest of the infrastructure too.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.