Platform connection issues

Resolved

Major outage

Started 3 months agoApril 16, 2026Lasted 39 minutes12:0612:46 PMUTC

Updates

Postmortem
April 16, 2026 at 12:50 PMUTC
Postmortem
April 16, 2026 at 12:50 PMUTC
Traffic between the API and database was affected by provider-side filtering. We restored service and moved the database closer to the rest of the infrastructure to reduce this risk.
Resolved
April 16, 2026 at 12:46 PMUTC
Resolved
April 16, 2026 at 12:46 PMUTC
This incident has been resolved.
Monitoring
April 16, 2026 at 12:42 PMUTC
Monitoring
April 16, 2026 at 12:42 PMUTC
A fix has been applied and we are monitoring recovery.
Investigating
April 16, 2026 at 12:06 PMUTC
Investigating
April 16, 2026 at 12:06 PMUTC
We are investigating reports of issues with connecting to the platform.

Fluxer - Platform connection issues – Incident details