Fluxer - Issues with uploading media in the app – Incident details

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Issues with uploading media in the app

ResolvedDegraded performance2 hours 6 minutes

Affected

Media Proxy

Degraded performance from 5:41 PM to 7:12 PM, Operational from 7:12 PM to 7:47 PM

  • PostmortemUTC

    Uploads were temporarily, intermittently, unavailable because a background storage workload overwhelmed the capacity our API had reserved for storage requests, causing new uploads to wait too long and fail. We restored service by increasing that capacity and adding safeguards so background work cannot crowd out user uploads again.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.