Fluxer - Platform connection issues โ€“ Incident details

All systems operational

Platform connection issues

Resolved
Major outage
Started about 2 months agoLasted about 1 hour

Affected

Fluxer API (api.fluxer.app)

Major outage from 11:21 AM to 12:00 PM, Operational from 12:00 PM to 12:10 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Postmortem
    Postmortem

    On 19 April 2026, between 06:16 and 11:44 UTC, the public API returned errors on every Cassandra-backed request. A Cassandra container log was growing unbounded because Docker log rotation wasn't configured, and it eventually filled the disk on a database node. That tripped Cassandra's stop-on-disk-failure policy and took the database offline.

    We truncated the log, restarted Cassandra, and rolled the API pods to recover. Since then we've added Docker log rotation, silenced the noisy logger, and installed a daily cron that truncates any runaway container log as a safety net.

    We're sorry it took as long as it did to get on top of this one. We're setting up alerting for this class of failure that bypasses do-not-disturb so it can't happen again. Thanks for flying Fluxer.

  • Monitoring
    Monitoring
    A fix has been applied and we are monitoring recovery.
  • Investigating
    Investigating
    We are investigating reports of issues with connecting to the platform.