App connection issues

Resolved

Major outage

Started about 2 months agoMay 31, 2026Lasted about 1 hour2:514:02 PMUTC

Affected

Gateway

Updates

Postmortem
May 31, 2026 at 4:29 PMUTC
Postmortem
May 31, 2026 at 4:29 PMUTC
A gateway deploy caused widespread connection failures after several gateway tiers drifted out of sync. We recovered by bringing the affected tiers back onto one consistent build and reconciling the gateway cluster. We are tightening deployment and restart handling so runtime fixes are not lost during recovery.
Resolved
May 31, 2026 at 4:02 PMUTC
Resolved
May 31, 2026 at 4:02 PMUTC
This incident has been resolved.
Update
May 31, 2026 at 3:29 PMUTC
Update
May 31, 2026 at 3:29 PMUTC
A fix has been applied and we are monitoring recovery.
Monitoring
May 31, 2026 at 3:23 PMUTC
Monitoring
May 31, 2026 at 3:23 PMUTC
A fix has been applied and we are monitoring recovery.
Investigating
May 31, 2026 at 2:51 PMUTC
Investigating
May 31, 2026 at 2:51 PMUTC
We are investigating reports of issues with connecting to the app.

Fluxer - App connection issues – Incident details